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The Unemployment Insurance Fund (UIF) has implemented a new toll-free number to help and save its beneficiaries money when phoning the UIF call center. The toll-free line (0800 843 843 or 0800 UIF UIF) will come as a great relief to the over 20,000 UIF beneficiaries who phone the UIF on a monthly basis.
The old contact center number 012 337 1680 meant that UIF recipients who were already in financial difficulty had to pay the expense of calling UIF to inquire about its services.
“It brings me great pleasure to tell UIF beneficiaries of the new toll-free number.” “It gives me great joy to know that the new number would reduce our stakeholders’ financial burden when doing business with the Fund,” UIF Commissioner Mr Boas Seruwe remarked.
The previous number, which is extensively used by UIF recipients, will remain active; nevertheless, UIF clients are encouraged to save money by using the new number. Beneficiaries can utilize the new number to inquire about any services provided by the UIF.
What Is UIF?
The Unemployment Insurance Fund (UIF) provides workers with short-term support when they become unemployed or are unable to work due to maternity, adoption, or parental leave, or illness.
Can I apply for UIF online?
Employers can use uFiling, a secure online system, to register, declare, and pay UIF contributions. Employees can also utilize the system to apply for unemployment, maternity, and illness benefits.
UIF Unemployment Benefits
When your employer ends your employment, you can claim for unemployment compensation through the Unemployment Insurance Fund (UIF).
The benefits are only available if you have contributed to the UIF while working. You cannot file a claim if you have quit, been suspended, or gone missing from work. If the Commission for Conciliation, Mediation, and Arbitration (CCMA) finds your resignation to be a constructive dismissal, you may file a claim.
Claiming Maternity Benefits
Workers on maternity leave must apply for benefits in person at their nearest labor center or arrange for someone else to go in their place. They must bring the relevant paperwork. Employees on maternity leave have the opportunity to file a claim with the UIF.
UIF Communications and Marketing Deputy Director
Cell: 079 896 7534
Tel: 012 337 1877
Email: [email protected]
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