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Emerald Funeral Policy Contact Details. June 2022


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About Emerald Life

Emerald Life has been approved as South Africa’s first life microinsurer. It has 26 branches across the country, including the headquarters.

Emerald Life was founded on the principle of providing affordable and long-term funeral insurance to all market segments through a national tiered-advisor network and efficient processes. The nationwide tied-advisor network generates huge sales volumes, resulting in economies of scale and cost savings for clients, while efficient processes reduce overall turn-around times to meet client expectations.

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Emerald Life’s Products

Emerald Life is involved with the client throughout the contact process, from the point of sale through the time the product advantages are claimed. Client needs are important to Emerald Life’s values, and as a result, goods brought to market place these needs at the center of their design, advise and service always reflect the identified needs, and clients can change features of their product as their needs change over time. Their employees are fair and honest in all of their dealings, and as a result, they have earned the client’s trust.

Apart from business activities, Emerald Life is actively strengthening the skills of not just its agents, but also the communities in which its goods are delivered, as well as enabling unemployed individuals in these communities to find work and become part of a financially inclusive environment.

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Emerald Life’s principles are:

• Understand our clients and provide them with products that meet their needs and expectations
• Always act with integrity, honesty, fairness, diligence and in the interest of our clients
• Allocate tasks to individuals with the professional competence in the activities of the task
• Take responsibility and accountability for actions and decisions
• Aim to make a difference and have a positive impact

Emerald Life aims to act with honesty and integrity, with all of its employees adhering to all fit and proper criteria, and with all regulators and stakeholders. Emerald Life seeks to meet all governance structure, financial soundness, reporting, and public disclosure standards as defined in the regulations from time to time.

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Emerald Life strives to always operate in the public interest, given its national tied-advisory and infrastructure network, associated cost efficiencies, in-house administration and system capabilities, organizational understanding of the compliance and governance environment, and client-centric approach.

Emerald Life is a full-service company whose most valuable advantage is its capacity to distribute insurance products to all market sectors.

Emerald Funeral Policy Contact Details

Head office

Address: 3rd Floor, Sterling Place, 86 Edward Street, Bellville, Cape Town, 7530

Tel: 0861 666 333

Email: [email protected]

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